The hotel offers amenities for your comfortable stay and unforgettable experiences
Excellent Accessibility
“I was impressed with the hotel's effort to accommodate my mobility needs. The ability to charge my mobility scooter in the room made my stay incredibly convenient.” view full review
Spacious and Comfortable
“The room was exceptionally spacious, quiet, and well-equipped, providing a perfect retreat. I felt relaxed and comfortable throughout my stay.” view full review
Impressive Function Rooms
“The interior function rooms were large and beautifully designed, making them perfect for weddings and other celebrations. The grand atmosphere added a special touch to our event.” view full review
Delicious Cooked Breakfast
“I loved having a cooked-to-order breakfast! The quality and freshness of the food made my mornings brighter and set a great tone for the day.” view full review
Feedback from previous guests about their experience.
56%
liked the hotel and would stay again
5.6/10
Guest rating
Rooms
6.0
Location
7.0
Service
6.0
Dining
5.0
Guest reviews
5.6/10
based on 7 reviews
3.5/5
based on 985 reviews
6.9
6.9/10 based on 740 reviews
#9 of 12 hotels in Loughborough based on Tripadvisor
Ben
United Kingdom,
February
2024
7.0/10
The hotel was ideally located near the river soar, making it convenient for both work and attending a wedding. The rooms were spacious and comfy, with complimentary toiletries. However, the dated look and the persistent smell of food from the kitchen were a downside. The service was overall pleasant and efficient, though there was a slight mix-up with my contact details. The dining experience was mediocre, with limited options and some cleanliness issues. The location was very good, set beautifully by the river, but lacked dining furniture arrangement attention.
Rooms
8.0
The rooms were really nice and comfy, with plenty of space and complimentary toiletries.
Service
7.0
The service was pleasant and efficient overall, with a minor issue regarding contact details.
Location
9.0
The location was ideal for me, set beautifully on the river soar.
Dining
5.0
The dining experience was average, with limited staff visibility and cleanliness issues.
Facilities
6.0
Basic facilities available, needed more attention to detail.
Martin
United Kingdom,
October
2023
5.0/10
My stay at the hotel had its ups and downs. The location was ideal for my visit, but the room was a bit shabby and not as advertised. The dining experience was hit or miss, with some dishes delicious and others disappointing. The service had its hiccups, but the staff tried to make things right eventually.
Rooms
5.0
The room I stayed in was nothing like the photos on the website, shabby and not well-maintained. It was full of spiders and cobwebs, which was a bit off-putting.
Service
5.0
The service had its challenges, with delays at check-out and issues with communication. However, the staff did try to rectify some of the issues, like finding and returning a lost item.
Location
6.0
The location was convenient for my stay, but the property itself could use some updating and maintenance, especially in the grounds and bathrooms.
Dining
5.0
The food was a mix of good and bad. Some dishes were delicious, while others fell short, especially the breakfast offerings that were limited and poorly presented.
Facilities
6.0
The facilities were average, nothing extraordinary but served their purpose. Some areas could benefit from more attention to cleanliness and maintenance.
Robin
United Kingdom,
May
2023
6.2/10
My stay at the hotel was a mix of positives and negatives. The rooms were comfortable and spacious, but there seemed to be some organizational issues affecting the overall experience. Service was friendly but a bit pricey. The location was convenient for my needs, although there were cleanliness issues in some areas. The dining experience had its flaws but improved over the days. Facilities were satisfactory but nothing extraordinary.
Rooms
7.0
The first-floor room had a very comfortable bed and plenty of space, creating a cozy atmosphere. However, there was a hint that the company's focus on profits may have impacted the overall quality.
Service
6.0
The staff, although friendly and helpful, seemed a bit unsure at times. I did encounter an issue with retrieving a lost item, but it was eventually resolved. The welcome drink was a nice touch.
Location
6.0
The hotel's location was good, with a pleasant garden nearby and away from the main road. However, there were noticeable stains that needed attention, and proximity to other establishments like Fawlty Towers could be a drawback.
Dining
5.0
The dining experience started poorly with limited choices and quality concerns but gradually improved. However, the cold morning and lack of certain essentials were disappointing.